INFORMATION ON PERSONAL DATA COLLECTION AND CONTROLLER CONTACT DETAILS 

We are delighted that you have visited our website, and we thank you for your interest. Below, we provide information regarding the handling of your personal data when using our website. Personal data includes any information by which you can be personally identified. This website is owned by a legal entity, a craft registered in Bosnia and Herzegovina.

End users with any questions regarding data confidentiality can send an email to: info.ba@miniauto.shop.

By accessing or using our website, the end user confirms that they have read, understood, and agreed to all terms of data confidentiality and usage methods.

DATA CONFIDENTIALITY 

The confidentiality statement of Natasha Rubis online store may be amended at any time by publishing the updated text in the “Data Confidentiality” section of the website. Any changes to the confidentiality statement become effective immediately upon publication on our website.

The legal entity collects information that identifies a specific end user. When the end user engages in certain activities on our website, such as creating an account, ordering products or services, or submitting feedback, our administrator may request certain personal information, such as:

• Full name
• Address
• Postal code
• Email address
• Phone number
• Date of birth
• Other related information

Participation in these activities and providing personal data is a decision of the end user. If the user does not provide the required information for a particular activity, they may not be permitted to engage in that activity.

Our website will not share the end user’s personal data with third parties, except as outlined below and when required or permitted by applicable regulations.

Personal data will be used for purposes such as sending administrative and promotional emails, data analysis, and processing credit card payments. We may share your personal data with service providers for fulfilling orders, delivering packages, and sending physical or email correspondence.

To offer high-quality services and keep users informed, the user’s email may be used for marketing campaigns (newsletters). However, customers are given the option to unsubscribe from mailing lists if they wish.

End users have the ability to access and modify their personal data on the website.

Your data is strictly protected and accessible only to employees who need it to perform their duties. We commit not to use the collected data for any other purposes or share it with any third party.

USER OF COOKIES 

As a user, you have complete control over cookies and their use within your web browser (e.g., Firefox, Chrome, Edge, Explorer, Opera, Safari).

You can withdraw your consent to the use of cookies at any time or refuse the use of non-essential cookies that do not require your explicit consent, provided that removing such cookies is technically feasible and they are not essential.

Please note that if you refuse to enable cookies in your browser, you may not be able to fully utilize all functionalities of our website. To enhance your user experience, we recommend enabling cookies in your web browser.

PURCHASE TERMS

On the website, the methods and conditions of payment must be prominently displayed, along with an accurate description of the method and timeframe for product delivery or service provision, as well as the possibility of refund in case of product complaints or cancellation of service usage.

Example terms for the sale of goods and services – Bosnia and Herzegovina These terms establish the procedure for ordering, payment, delivery, and complaints regarding products offered on this website. KOMPANIJA.ba Internet pages may be used for your private use without any usage fees, subject to the following terms and rules. The merchant is Natasha Rubis, and the buyer is a visitor to these pages who completes an electronic order, sends it to the merchant, and makes payment cash on delivery.

ORDERING

The buyer orders the product or products through an electronic order form. Any person who electronically orders at least one product, completes the required information, and sends the order is considered a buyer.

All prices are expressed in Convertible Marks, including VAT. Additionally, the buyer has the option to view prices in euros. Goods are ordered in electronic form by selecting a specific product and adding it to the Cart. The goods are considered ordered at the moment the buyer selects and confirms the payment method.

PAYMENT

Pay with cash upon delivery.

DELIVERY

Ordered products are packaged in a way that they are not damaged during normal handling. Upon receipt, the customer is required to check the condition of the shipment and immediately report any damage to the product to the delivery person (an employee of the delivery company). The merchant disclaims any responsibility for damages that may occur during delivery. If the customer does not receive the goods or a delivery notification within the expected time after it has been dispatched, the customer has the right to notify the seller to take actions to locate the shipment or to send a replacement shipment. The merchant undertakes to dispatch the shipment to the customer as soon as confirmation approving the online transaction is received. Once the delivery company receives the shipment from the merchant, the merchant is no longer responsible for the further course of delivery, any delays, or problems that may arise regarding further handling and delivery of the goods.